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FREQUENTLY ASKED QUESTIONS

Carnot is a completely plug and play device, which when plugged into your car pairs with the Carnot app on your phone. Through the app you can access all the features of Carnot and manage your car from anywhere.
The Carnot device comes pre-fitted with a SIM card, and sends data to your phone through the GPRS network. You can say that the device is built exactly like a mobile phone, but without a screen.
The Carnot device has a built-in accelerometer, using which it is able to sense any acceleration, deceleration, as well as any impact on your car. Using a smart algorithm, Carnot will know if your car has been in any major accident and send an alert to all your emergency contacts.
There are no subscription charges for the first year since the time you purchase Carnot. Post 1 year, we charge a minimal fee of ₹900 per year.
Nope! Carnot comes pre-fitted with a SIM card. And what's more, there is no subscription cost for the first 1 year!
No, we currently do not provide cash on delivery. But, you can easily purchase the device online from our website. We accept all kinds of Credit & Debit Cards!
Nope! There is no additional charge for Roadside Assistance. It is a part of our package.
Carnot plugs into the OBD Port, which is present in all cars post 2008 and most cars pre 2008.
The OBD Port is usually located under the dashboard, mostly somewhere below your steering wheel.
The Carnot app is available on both iOS and Android smartphones.
Yes, multiple people can log in to the same account as long as they have access to the username and password.
In case someone plugs the device out from your car, you will automatically receive a 'Device pull-out' notification on your phone along with the exact location coordinates of your car. Of course, in case the device is never pulled out, you can always know exactly where your car is!
In case someone plugs the device out from your car, you will automatically receive a 'Device pull-out' notification on your phone along with the exact location coordinates of your car.
No, you can only track 1 car with 1 device.
Yes you can easily sync all your cars fitted with the Carnot device with just a single app. That way, you can monitor all your cars from a single place!
No. Since Carnot is completely plug and play and involves no wire cutting or tinkering with your car, it will never affect your car's warranty.
Apart from your account being password protected, all the data that is transmitted from the device is encrypted by state-of-the-art, bank-grade encryption techniques. Rest assured, your data is secure.
Your device is covered under a 1 year warranty policy, under which we will replace your device with a new one in case of any manufacturing defects.
Your device is covered under a 1 year warranty policy. In the highly unlikely event of your device having any manufacturing defect, we will replace it with a new one without any additional cost.
No. Carnot will never drain your car's battery. We've engineered Carnot to be alert and awake only when needed and smartly go to sleep if not required.
Very soon! We are building a product for bikes as well, so keep an eye on us!
Carnot is completely plug and play & installation is a simple two minute process. All you have to do is plug the device into the OBD Port of your car and then download the Carnot app. Once you've launched the app, the on-screen instructions will easily guide you through the next steps and help you sync the device to your phone. That's it, you're good to go!
The OBD Port is usually located under the dashboard, mostly somewhere below your steering wheel.
Most cars do not require the use of the extender cable. Even so, if your car does require the use of the extender cable, we always ship it along with the device and the app will prompt you during installation in case it is needed.

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  • Carnot Technologies Private Limited 413, Solaris 2, Off Saki Vihar Road Powai, Mumbai 400072
  • Sales Inquiries - 9619963460
    Available Mon-Sat 10AM-6PM
  • urmil@carnot.co.in